Privacy policy

Privacy Policy

Effective Date: 15/11/2024

DoorDropp values your trust. This Privacy Policy explains how we collect, use, share, and protect your information. By using our app, you agree to the practices described in this policy.


1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our app:

  • Name, email address, and phone number.
  • Delivery address and location data (if you enable GPS).
  • Payment details (e.g., card information) for transactions.

1.2 Non-Personal Information

We collect non-identifiable information, such as:

  • Device information (e.g., operating system, device model).
  • Usage data (e.g., app interactions, error logs).

1.3 Permissions

The app may request access to:

  • Location services for delivery.
  • Camera and storage for uploading images.
  • Contacts for referral features.

2. How We Use Information

We use your information to:

  • Provide and improve our services.
  • Process orders and facilitate payments.
  • Send updates, notifications, and promotional content.
  • Enhance security and prevent fraudulent activities.

3. Information Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

  • Vendors and delivery partners for order fulfillment.
  • Third-party service providers (e.g., payment gateways, analytics tools).
  • Legal authorities, if required by law or to protect our rights.

4. Data Security

We use industry-standard encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.


5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of promotional communications.
  • Disable location services from your device settings.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law.


7. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for their privacy practices.


8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notifications.


10. Contact Us

If you have any questions or concerns, please contact us:
Email: support@doordropp.com


Compliance with Google Play Policies

This app complies with Google Play Console's policies, including data safety and user consent requirements. You will be prompted for necessary permissions, and data collection practices are transparent and disclosed.